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Saturday, 26 July 2008
 
 

Change Management For Shared Services And BPO - Part 1

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Change Management For Shared Services And BPO - Part 1

This article provides guidance on change management for organizations that are specifically undertaking or contemplating a shared service or business process management (BPO) initiative. Change management is a critical part of any project which involves skillful judgment that will enable people to accept the new procedures, technologies, systems, structures and values.
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