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Wednesday, 09 July 2008
 
 

Collecting the Facts for Preparing Process Maps

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Collecting the Facts for Preparing Process Maps

Fact gathering is an integral part of understanding reality and preparing a good process map. Yet, it is often dismissed or given cursory attention as superficial process maps are created by an individual or group of people some distance away from the work...and thereby some distance away from reality. If you want your process maps to reflect reality, you must go to the work and see it happen.
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