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Sunday, 07 September 2008
 
 

Are You Pulling in the Same Direction?

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Are You Pulling in the Same Direction?

Your service reputation is built, or destroyed, in every moment of customer contact. If your marketing, delivery or service partners are weak, your reputation is at risk. If one department is out of touch, your service image takes the hit. Can you afford to partner with people who do not protect your reputation? Can you allow one department to sabotage your commitment to quality and customer care?
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