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Wednesday, 09 July 2008
 
 

Avoiding Useless Confrontation

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Avoiding Useless Confrontation

If you are like most people, it will not take long to encounter a situation where you feel slighted in one way or another by someone you are trying to do business with. When these situations arise, it is helpful to know how to approach the problem in a way that results in getting the results you want without throwing gasoline on the flames. With a careful choice of wording, you can turn a negative into a positive, and get the offending party to tumble over themselves to make things right.
Read more at: http://ezinearticles.com/?Avoiding-Useless-Confrontation&id=386303.
 
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