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Bad Customer Service Horror Stories - Watch Out Or Bloggers Will Be All Over It

Thursday, 24 July 2008

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Bad Customer Service Horror Stories - Watch Out Or Bloggers Will Be All Over It

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Knowledge - The Off Balance Sheet Asset
Customer Service Processes - Companies Still Don't Get It!
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Bad Customer Service Horror Stories - Watch Out Or Bloggers Will Be All Over It

If you're in business today you best be watchful of your company's customer service, whether it be customer service via telephone, call centers, face-to-face, email, snail mail, or fax. Everybody loves to tell their customer service horror stories, including bloggers. But bloggers have a viral tool in their customer service wars; they can publish their stories on the internet for the whole world to see.
(Click for whole story- new window will open)

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