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Home arrow Business Tips arrow Customer Satisfaction - Is It Really What You Want To Strive For?
Thursday, 24 July 2008
 
 

Customer Satisfaction - Is It Really What You Want To Strive For?

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Customer Satisfaction - Is It Really What You Want To Strive For?

Customer Service relies heavily on customer satisfaction surveys to measure how well they are doing. But what does a "satisfied" customer really mean? To tell the truth, not much. Find out what needs to be done to raise the bar and bring in more business.
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