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Thursday, 24 July 2008
 
 

Customer Service - Good Things Come to Those Who Wait!

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Customer Service - Good Things Come to Those Who Wait!

This concept seems clear until you go to a restaurant as I did this afternoon for a little ravioli and minestrone soup. I've been a customer for about 20 years, and by now, the only face that hasn't changed is Tony's, the owner.
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