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Wednesday, 09 July 2008
 
 

Customer Service: Increase Customer Loyalty and Revenues

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Customer Service: Increase Customer Loyalty and Revenues

Customers are people. They are not merely test subjects that you approach as a doctor would a cadaver. They are living, breathing, worthy individuals. They have pulses. They talk back. And they have feelings. You'll increase customer loyalty and revenues if you adopt these simple practices.
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