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Saturday, 26 July 2008
 
 

Do Teenage Employees Understand The Importance Of Customer Service?

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Do Teenage Employees Understand The Importance Of Customer Service?

There are at least two important things an employer should do before hiring a teen-ager. First, give a pre-employment test on demonstrating customer service in the form of a case study. Secondly, have them explain the concept behind good customer service. If they can't provide a definition along with examples, then I wouldn't waste my time, energy or money hiring this individual.
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