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Sunday, 07 September 2008
 
 

Exceeding Customer Service

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Exceeding Customer Service

A Customer Service Representative's job description should read: To be of service to customers. Your entire focus must be the customer and their needs. Decisions on how to take care of the customer must, of course, include long-term profitability for the company as determining factors in the process but when "the customer comes first" is our motto, the customer will know that we care.
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