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Saturday, 26 July 2008
 
 

Good Advice on Bolstering Your Customer Service

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Good Advice on Bolstering Your Customer Service

I was on the phone the other day trying to get to customer support for an issue I was having with a product that I own. It seemed like forever to actually get through to a real live human being, and when I did, I think I landed the person who must have started with the company about twenty minutes before they took my call. It seemed after every question I asked they had to put me on hold to go ask someone else.
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