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Saturday, 26 July 2008
 
 

Greatest Customer Experience Ever -- Don and Dawn of the Dead

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Greatest Customer Experience Ever -- Don and Dawn of the Dead

If you want to create the greatest customer experience ever you cannot let your center be overtaken by Don and Dawn of the Dead. These zombies of negativity and burned out remnants of customer service representatives have to be re-energized or your entire service environment will be destroyed.
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