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Greatest Customer Experience Ever - Total Freaking Meltdown

Saturday, 26 July 2008

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Greatest Customer Experience Ever - Total Freaking Meltdown

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Greatest Customer Experience Ever - Total Freaking Meltdown

We've talked a lot about how to create the greatest customer experience ever and fulfill your customer's dreams of maximum joy. But it doesn't always go well, in fact, sometimes it's a total freaking meltdown. Be honest now, we've all been there. Sometimes you're hanging on by a thread in the middle of a maelstrom and your boss is sawing away on that last little bit of string holding you to the mast. What to do, what to do? Here are some simple, but incredibly hard, steps to recovery.
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