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Saturday, 30 August 2008
 
 

Home-Based Call Center Agents: Delivering the Ultimate Customer Experience

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Home-Based Call Center Agents: Delivering the Ultimate Customer Experience

Today's customers are demanding more from their customer service interactions, and home-based call center agents deliver. Home-based agents are generally more mature, more professional and better educated than agents in a traditional bricks-and-mortar call center, which often means a better customer experience and, ultimately, increased revenues.
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