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Saturday, 26 July 2008
 
 

Humor in Customer Service and How It Can Help Your Business

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Humor in Customer Service and How It Can Help Your Business

Now, wait a minute. You are not a stage comedian or an actor. Your job is to sell something, not put on a clown act. How does humor fit into customer service? And that's exactly why this works: Everybody thinks just like the above paragraph. Because everybody thinks that way, nobody uses humor to ease a customer transaction. This causes the business world to take on a droning, monotonous tone: "How are you?" "Would you like a receipt?"
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