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Thursday, 24 July 2008
 
 

Is the Customer Always Right

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Is the Customer Always Right

We are the operators of a small holiday apartment business, in Perth, Western Australia, advertising only on the internet. We are constantly amazed by the things people will say to try to get a reduction in rates, or a refund. It seems that some people think that by demanding, complaining or being plain obnoxious we will decide to give them something for nothing. Of course we could just charge extra so that ...
Read more at: http://ezinearticles.com/?Is-the-Customer-Always-Right&id=381680.
 
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