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Monday, 08 September 2008
 
 

Mind Your Manners, Please Your Customers

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Mind Your Manners, Please Your Customers

Did somebody hold a funeral for good manners, and not tell us about it? Seems that way sometimes, as discourtesy abounds, even when we are trying to buy a product or service from a vendor. This article underscores the significance of the little acts of courtesy and kindness. Yes, it's fine to spend millions on advertising, yet you'll gain even more great publicity by minding your manners with your customers and clients.
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