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Saturday, 26 July 2008
 
 

Mystery Shoppers Keep Customer Service Employees on Their Toes

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Mystery Shoppers Keep Customer Service Employees on Their Toes

Large and small companies in the U.S. and Canada are relying increasingly on mystery shoppers to discover strengths and weaknesses.
Read more at: http://ezinearticles.com/?Mystery-Shoppers-Keep-Customer-Service-Employees-on-Their-Toes&id=364324.
 
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