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Saturday, 26 July 2008
 
 

Never Say 'No' to a Customer-Is It Possible?

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Never Say 'No' to a Customer-Is It Possible?

You may ask is it possible? Can we avoid the word "NO", when dealing with customers? In my experience in dealing with customers, I know customers hate the word "NO" The fact is when providing service to customers there are situations we have to say "NO" to customers
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