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Thursday, 24 July 2008
 
 

"Paper or Plastic?" Is More Than a Genial Question, Customer Service Pro Says

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"Paper or Plastic?" Is More Than a Genial Question, Customer Service Pro Says

"Paper or plastic?" is more than a genial question that a supermarket's price checkers ask. It's a way retailers can save big bucks each and every day, if you answer it THEIR way. But as with any self-serving campaign that companies implement, zealots can go too far to save a few pennies.
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