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Home arrow Business Tips arrow Restaurant Email Clubs - A Customer Satisfaction Leading Indicator
Wednesday, 09 July 2008
 
 

Restaurant Email Clubs - A Customer Satisfaction Leading Indicator

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Restaurant Email Clubs - A Customer Satisfaction Leading Indicator

One of the challenges restaurant owners face is getting enough satisfaction feedback from their customers. Research shows that up to 90% of dissatisfied customers will not do business with you again and won't even bother to tell you why. If your restaurant has an email club, there are ways to get satisfaction level indications in the absence of direct customer feedback.
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