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Saturday, 26 July 2008
 
 

Smiling in a Virtual World

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Smiling in a Virtual World

I have a sign by my phone that reads, "Smile with your voice." Callers really can hear if you're smiling. Practice saying your phone greeting with a smile, and then without. Which version is the image you want to project? More importantly, which version projects the image your clients will buy?
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