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Friday, 25 July 2008
 
 

The A.C.E.S. Model Of Exceptional Customer Service

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The A.C.E.S. Model Of Exceptional Customer Service

Individuals and companies can improve lackluster customer service by diagnosing which of the three variables are at the source of the problem: Exceptional customer service is a function of an attitude of service to others, task competence and empowerment to deliver excellence.
Read more at: http://ezinearticles.com/?The-A.C.E.S.-Model-Of-Exceptional-Customer-Service&id=329480.
 
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