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Saturday, 26 July 2008
 
 

The Greatest Blind Spot: Customer Perception

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The Greatest Blind Spot: Customer Perception

What people think about your business is driven by their perception, not yours. Leverage your customer's perception to your advantage. Correct blind spots in your perception of service quality by following some basic tips.
Read more at: http://ezinearticles.com/?The-Greatest-Blind-Spot:-Customer-Perception&id=333887.
 
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