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Friday, 25 July 2008
 
 

The Recession of 2008 Will Challenge Indifferent Customer Service

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The Recession of 2008 Will Challenge Indifferent Customer Service

Hard times will change indifferent customer service into something much more attentive, predicts this top speaker, best-selling author, and CNBC expert commentator. I had a college Economics professor who used to announce, with his most solemn German accent, "An occasional recession is a good thing. It creates a shakeout in the economy, and weak firms disappear, as they should."
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