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Friday, 25 July 2008
 
 

The Telephone - Your First Impression for Success

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The Telephone - Your First Impression for Success

People form opinions and make judgments about us in the first 60 seconds of a meeting or when speaking with us on the phone. Statistics indicate that 87% of people's opinions are formed based on the tone of our voice while only 13% is based on the actual words we use.
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