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Wednesday, 09 July 2008
 
 

Transform Your Screamers Into Dreamers

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Transform Your Screamers Into Dreamers

What do you do when you get a "screamer" - a customer who is so angry it seems that absolutely nothing will possibly calm them down? There is a way to turn that "screamer" into a "dreamer" - someone who will not only become a loyal customer for life, they will also become a raving fan.
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