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Saturday, 06 September 2008
 
 

Vocational Success - How to Use Our Customer Service Function Better

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Vocational Success - How to Use Our Customer Service Function Better

Many enterprises consider their customer service function to be a needed but distasteful function. By so doing, they are missing a very important function that customer service can provide to the enterprise. The complaints which are received by the customer service function are a mirror of how the organization is performing its functions.
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