We Live In An Age Of Alienation |
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When it comes to complaining you must first bypass "Customer Services" - a service which is actually a cunning modern day ploy NOT to serve customers! Nowadays if you have the audacity to attempt 'phone contact with almost any organisation, you will, undoubtedly, be put through to the hell of "Customer Services". New technology, new legislation, together with new management styles, are the weapons in this new age of customer alienation Read more at: |
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