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Saturday, 26 July 2008
 
 

What Makes a Good Customer Service Representative

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What Makes a Good Customer Service Representative

For each and every company, their customer service department is almost as important as the sales department. Yes, you can sell, but are the customers satisfied with the product? Customer Service representatives hold the difficult job of serving as a buffer between the company and the customers. They soothe angry customers, answer silly and hard questions, at the same time protecting and upholding company policy
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