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Saturday, 26 July 2008
 
 

When Customer Service Fails

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When Customer Service Fails

What happens when customer service fails. Customer service is everything in your business-or at least it should be. Do you realize that word of mouth spreads faster than any form of advertising? That people trust the opinions of friends, family and co-workers over any positive publicity stunt? And that without good customer service, you could lose business? It's true.
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