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Wednesday, 09 July 2008
 
 

Loyalty's Nine Lives by Allan J. Katz Part 2, Continued

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Loyalty's Nine Lives by Allan J. Katz Part 2, Continued

Loyalty has to begin before you attract the new customer or client. The same rules that apply to keeping customers must be firmly in place to attract your perfect customer in the first place. In another article we discussed the first four; Competence, Innovation, Communication and Customer Service. Here are the final five.
Read more at: http://ezinearticles.com/?Loyaltys-Nine-Lives-by-Allan-J.-Katz-Part-2,-Continued&id=541307.
 
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