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Saturday, 26 July 2008
 
 

Developing the Skill of Getting to 'No'

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Developing the Skill of Getting to 'No'

Which word is more useful to successful people - Yes or No? I realise the question sounds moronic. Both words are useful - it depends on what is being asked. Yet if I think of the questions put to me in the past 24 hours a pattern starts to emerge. "Are you free for lunch with a client of mine in September?"
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