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Friday, 25 July 2008
 
 

How Do You Manage the 'Unmeasurable'?

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How Do You Manage the 'Unmeasurable'?

Have you ever noticed that some of the great stuff you want to show up in your business is not easily measured? It's easy to measure quantities, of money, production, sales calls, numbers of time the phone rings before it's answered... Because it's easier, businesses tend to default to measuring and managing only straightforwardly quantifiable things. But these alone don't tell you that everything you want to happen is happening.
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