Importance of Definitions to the World of Policy and Procedure Writing - Boring? Nah |
Readers are constantly asking about the differences between a policy and a procedure or between a guideline or a standard. Now, for the first time, these definitions and the interactions among these important definitions, are discussed. While this topic seems like a boring subject, the way these words are used can be critical to the way your readers view, understand, and apply the content contained within your policies and procedures.
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