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Home arrow Business Tips arrow Information As A Competitive Advantage - Part 3, Creation Of Customer Value Through Retention
Saturday, 26 July 2008
 
 

Information As A Competitive Advantage - Part 3, Creation Of Customer Value Through Retention

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Information As A Competitive Advantage - Part 3, Creation Of Customer Value Through Retention

The Customer expectations vis-a-vis service procurement can be captured by asking his/her preferences. Satisfying the Customer expectation, based on the information given, contributes to a positive Customer experience.
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