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Saturday, 26 July 2008
 
 

ISO9000 & Beyond

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ISO9000 & Beyond

To improve performance every business should explicitly or implicitly aspire for Business Excellence. However, such an achievement depends on various factors; both external and internal ones. This article starts by reviewing some of the more common Business Excellence models. It then focuses on the ISO 9000 model and the Balance Scorecard as the first steps in attaining this aspiration.
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