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Saturday, 05 July 2008
 
 

It Is Important To Keep Our Internal Customers Happy Too

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It Is Important To Keep Our Internal Customers Happy Too

Ask a colleague to define the customer and they will probably say "Someone who buys from us" What about internal customers? Colleagues, other departments, branches, suppliers? They are equally as important and deserve to have their problems and complaints taken seriously. External customers sense if there is a good working atmosphere, a co-ordinated approach to customer service, teamwork and high morale. It gives them confidence to stay with you.
Read more at: http://ezinearticles.com/?It-Is-Important-To-Keep-Our-Internal-Customers-Happy-Too&id=367884.
 
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