In today's fiercely competitive economy if you are a manufacturer, in addition to whatever widgets you produce, you better add continuous improvement to your product list. Your long term success will very likely depend on your ability to continuously improve your productivity, product design, supply chain integration, cost controls, time to market, customer care, and all the other components relevant to your business. While the notion of continuous improvement is all the rage these days, some of us have been proponents of this approach for many years.
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