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Home arrow Business Tips arrow Management arrow Support not Reports - A new way to think about Management Information.
Saturday, 19 July 2008
 
 

Support not Reports - A new way to think about Management Information.

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Support not Reports - A new way to think about Management Information.

It's often said that you can't manage what you don't measure - one of the most important parts about business is monitoring your organisation's performance. Traditionally this is done via a set of Key Performance Indicators (KPI's). These usually support the organisations strategy or targets - for example if your business has a target of customer satisfaction you may have a KPI to have less than 1% customer returns made.
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