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What is a Key Performance Indicator (KPI)?

Saturday, 26 July 2008

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What is a Key Performance Indicator (KPI)?

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What is a Key Performance Indicator (KPI)?

A Key Performance Indicator (KPI) is neither a Goal, nor a Key Result Area (KRA), nor a Target, nor a Result nor a Critical Success Factor. And yet these terms are often used interchangeably with a KPI. A KPI defines itself, to a large extent, by its name; it is a performance indicator, i.e. the performance of the process it is measuring should be clearly indicated by the KPI.
Read more at: http://ezinearticles.com/?What-is-a-Key-Performance-Indicator-(KPI)?&id=362712.

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