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Friday, 25 July 2008
 
 

Customer Segmentation Needn't Create Poor Customer Service

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Customer Segmentation Needn't Create Poor Customer Service

A popular way to segment customers is by revenue or profit generated, with "A-list" customers receiving more perks and personal service than "lower" categories. There are right and wrong ways to do this.
Read more at: http://ezinearticles.com/?Customer-Segmentation-Neednt-Create-Poor-Customer-Service&id=365499.
 
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