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Saturday, 26 July 2008
 
 

Understanding Customer Engagement

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Understanding Customer Engagement

You better walk your talk to keep your customer engaged, because he is the end recipient of your product. He is going to advertise your services if he is overwhelmed and happy with your product and bring more leads to you. If you are going to dissatisfy him he is going to pass on the message and that might in turn affect the new customers coming in to your chain.
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