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Saturday, 26 July 2008
 
 

You Have Huge Amounts Of Data - So Why Are You Starved Of Knowledge?

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You Have Huge Amounts Of Data - So Why Are You Starved Of Knowledge?

Your customers appear to be invisible to you except as computer generated stereotypes, while your organisation is viewed as remote and unreachable causing stress and suspicion rather than customer satisfaction. According to a recent study by database software specialist Data Vantage. Fully eighty nine percent of service providers are failing to deliver the seamless service your customers want.
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