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Sunday, 07 September 2008
 
 

Listen Up

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Listen Up

Effective communication skills are crucial to negotiation success. You must be able to convince people that your position is reasonable, and do so against adversaries who are convincing in their own right. Additionally, you must be able to control your emotions under pressure, absorb and decipher the opposition's arguments, know when to talk, and sometimes most importantly know when to listen.
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