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Friday, 25 July 2008
 
 

The Significance of Emotional Engagement in Conflict Management

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The Significance of Emotional Engagement in Conflict Management

The ability to emotionally engage with an individual or group is a significant factor in establishing a constructive and helpful relationship. It is often the difference in whether an experience is perceived as positive or negative, regardless of the outcome. Engagement should be a fundamental course of action taken by professionals when addressing conflict management in the process of mediation, coaching, or counseling.
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