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Sunday, 07 September 2008
 
 

Getting the Most From Your Call Center - A New Approach

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Getting the Most From Your Call Center - A New Approach

Development resources are teeming with advice on how to maximize call center productivity. Most of the time, their preferred strategy is centered on scripting or a specific call center software. While these two alternatives are certainly important weapons to have in your fundraising arsenal, by far the most important asset to your call center efforts are your students and volunteers.
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