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Saturday, 26 July 2008
 
 

How Your Agents "Sound" Affects the Success of Your Call Center

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How Your Agents "Sound" Affects the Success of Your Call Center

Unfortunately, not just call center agents, but many of us live a vocal lie. Our voices - what we say and how we say it - does make the difference of whether we get the job, the next promotion, or even making it through the interview.
Read more at: http://ezinearticles.com/?How-Your-Agents-andquot;Soundandquot;-Affects-the-Success-of-Your-Call-Center&id=517903.
 
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