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Should You Always Call To Confirm That Appointment Or Meeting?

Saturday, 30 August 2008

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Should You Always Call To Confirm That Appointment Or Meeting?

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Should You Always Call To Confirm That Appointment Or Meeting?

Calling to confirm an appointment is a mixed blessing, says Dr. Gary S. Goodman, President of Customersatisfaction.com, sales, service & success coach, and best-selling author of 12 books and the audio program, "The Law of Large Numbers: How To Make Success Inevitable," published by Nightingale-Conant. According to this popular keynote speaker and radio and TV commentator, a reminder call can work, but it can also provide an opportunity for the other party to cancel; something he might not have done, had you not called back.
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