The New Telemarketing Part I: Why Was Anti-Telemarketing Legislation Enacted? |
Anti-telemarketing legislation could have been avoided, says Dr. Gary S. Goodman, sales, service & success coach, and best-selling author of 12 books and the audio program, "The Law of Large Numbers: How To Make Success Inevitable," published by Nightingale-Conant. According to this popular keynote speaker and radio and TV commentator, telemarketers were slow to abandon the command and control communication style that was offending customers, and this galvanized those who wanted to restrict this field.
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